Privacy Policy
Stealthram respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, why we collect it, and how we use it.
This policy applies to all interactions with our website and services. By using our site, you agree to the practices described here.
Information we collect
We collect only the information necessary to process orders, provide customer support, and improve our service. This includes:
- Contact details: Name, email address, phone number, and shipping/billing addresses provided at checkout.
- Order history: Items purchased, order dates, and transaction details for fulfillment and returns.
- Account information: If you create an account, we store your preferences and order history for faster checkout.
- Communications: Records of emails or messages sent to us, including inquiries about orders, sizing, or returns.
- Usage data: Basic browsing data such as pages visited, time spent on site, and referral sources. This helps us understand what customers find useful.
We do not collect sensitive personal data unless you voluntarily provide it in a message. We do not request or store financial information beyond what is needed for payment processing.
How we use your information
We use your data for the following purposes:
- Processing and delivering orders
- Communicating about order status, shipping updates, and delivery issues
- Handling returns, exchanges, and refunds
- Responding to customer service inquiries
- Improving our product selection and website experience
- Preventing fraud and ensuring transaction security
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with service providers who help us fulfill orders (e.g., shipping carriers, payment processors) and only to the extent necessary for those services.
Cookies and tracking
We use minimal cookies to maintain session data and remember cart contents. These are functional cookies that do not track your activity across other websites.
We do not use third-party analytics tools that collect long-term behavioral data. Any usage data we gather is anonymized and used only to understand how our site performs in aggregate.
You can disable cookies in your browser settings, though this may affect your ability to complete a purchase.
Data security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. Our site uses SSL encryption for all data transmitted during checkout. Access to customer data is restricted to staff members who need it to perform their duties — primarily order fulfillment and customer support.
We do not store complete payment card details on our servers. Payments are processed through PCI-compliant gateways that handle your financial information securely.
Data retention
We retain order data for as long as needed to fulfill warranties, handle returns, and comply with record-keeping requirements. You may request that we delete your account and associated data at any time by contacting us. However, we may need to retain certain transaction records for legal or tax purposes.
Third-party links
Our website may contain links to external sites, such as payment processors or shipping carriers. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before submitting any personal information.
Children’s privacy
Our site is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Contact us
If you have questions about this privacy policy, want to access or correct your data, or request deletion, please reach out to us:
Email: Support@stealthram.com
We will respond to privacy-related requests within a reasonable timeframe, typically within 7 business days.
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